E-signatures should be easy. Here’s why most aren’t.

From human resources and finance to administration and customer service, e-signature software has become an essential tool in nearly every area of the business — and investment in these tools continues to grow.

While 86% of IT leaders have allocated funds to e-signature software over the past year, 85% noted they would expand their investment over the next 12-18 months, according to IDC.^[1]

What’s prompting organizations to spend more on e-signature initiatives? The market is shifting rapidly as flexible work models and evolving regulations drive adoption of cloud-based tools, mobile-first apps, and real-time collaboration. In addition, stronger integrations with enterprise software are increasing use cases across the business.

Incumbents have been slow to adapt

Traditional e-signature offerings like DocuSign, PandaDoc, and Dropbox Sign aren’t keeping up with the way people work today, said Max Ferguson, Founder and CEO at Lumin.

“The experience of signing a long document on a mobile device using existing solutions can be pretty frustrating because complicated interfaces slow users down,” he said. “Often, mobile users will simply abandon the process.”

Poor mobile experiences aren’t the only reason many digital documents go unsigned, according to Lumin’s user feedback. Many of today’s solutions were built for large enterprises, incorporating features that small or mid-sized businesses don’t need and lack the budget to implement.

As a result, organizations are seeking to move away from established solutions in favor of those that make document signing quick and easy.

3 reasons why many solutions fall short

Senders and signers alike want effortless digital signing experiences. Here’s what’s holding them back and how to overcome these challenges.

1. Signing and tracking documents is inefficient. Success starts with efficiency. But slow-loading websites and multiple clicks can cause frustrated users to leave a site before completing their task. Choosing a solution that streamlines the signature process with minimal clicks is essential.

• Switching tools slows workflows. When people have to use different tools to edit, save and send documents, version control issues can cause confusion and delay. This is especially challenging when people want to access documents on different devices. A cloud-based e-signature solution that integrates with widely used tools is the answer.

• Security and legal concerns hinder adoption. While people appreciate the convenience of e-signatures, some users still trust penned signatures more. Mitigate risk and increase user confidence by adopting a secure, industry-compliant e-sign solution that ensures every signature is legally binding.

Signatures made simple

Keep critical work operations flowing with an e-sign workflow tool that’s easy to implement, easy to learn, and easy to use, no matter the size of your company.

Lumin Sign provides the ability for users to electronically sign documents from their desktop and/or their mobile devices. It also enables senders to easily track those files, collect required information, and onboard clients from anywhere.

Discover easy and secure e-sign workflows with Lumin Sign.

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_{[1] IDC, IDC MarketScape: Worldwide eSignature Software 2023 Vendor Assessment, Doc:# US49646923 https://www.idc.com/getdoc.jsp?containerId=US49646923.}