Governing technology within a large enterprise requires getting the entire IT department to buy in to a cultural ideology, a singular way that work gets done in alignment with the corporate mission. It’s a tough task Cathy Bessant, chief technology and operations officer of Bank of America (BofA), is undertaking as she shepherds 95,000 employees through a shift to faster software and service delivery. Bessant governs culture by tapping into what should be every IT leader’s best friend: Data. Data, she says, sets her free.
To read this article in full or to leave a comment, please click here
(Insider Story)
Read More from This Article: How Bank of America’s tech chief manages culture
Source: IT Strategy