AI has a cross-cutting impact on businesses. It’s changing operations, management, and even decision-making processes. But it’s also modifying what they expect from their teams and how they’re organized. This has a direct impact on the decisions of both HR departments and CIOs, who must now consider issues that, until now, have flown somewhat under…
When an AI workload is not performing as expected, the obvious place to look is the GPU. Do we have enough compute capacity? Would adding more GPUs solve the problem? Not necessarily. The GPUs may be perfectly capable of handling the workload, but if the network is not able to move data quickly and consistently,…
Enterprise collaboration technology has become an essential part of daily business operations, but managing it is increasingly complicated. What was once a relatively isolated audiovisual (AV) environment is now deeply integrated with enterprise IT infrastructure, unified communications and collaboration (UCC) platforms, and security systems. For IT leaders, that convergence is creating new demands on resources,…
The rapid evolution and adoption of AI is going to force CIOs and CISOs to the same table — often. The reason is simple: AI capabilities will always outpace slow-churning business and technology decisions. This places urgency on unified governance of these advanced technologies, a rapid understanding of how AI drives threats and raises risk…
Every generation of enterprise computing introduces new abstractions for scaling systems. We began in the scale-up era, deploying ever-larger servers. Then came the scale-out era, where containers and Kubernetes transformed infrastructure into orchestrated fleets of commodity systems. Today, we are transitioning to agentic-scale. This is not an incremental tweak to the infrastructure playbook; it is…
Salesforce is set to acquire US-headquartered customer engagement software provider, Braze, for $5.66 billion in an effort to help enterprises personalize customer interactions in real time. Founded in 2011 as Appboy and renamed Braze in 2017, the company’s offerings include the Braze Customer Engagement Platform that enables businesses to track customer behavior across digital channels…
There are plenty of individual AI success stories across the enterprise, but scaling AI continues to be a challenge. Data from McKinsey’s “The state of AI in 2026: On the road to ROI” survey shows that four in five respondents report that AI has improved individual productivity. The survey also found that in organizations with…
MIT’s finding that 95% of enterprise AI pilots fail to show measurable profit has been quoted at length, and the conclusions drawn from it are always the same: the models aren’t good enough yet, or enterprises don’t know how to use them. I don’t think either holds up. The problem starts earlier, with whose definition…
CIOs experiencing sticker shock from recent software bills should be questioning how they got there. That’s because IT leaders at large enterprises are paying a huge so-called software tax for vendor-driven upgrades, migrations, and licensing changes they would not have chosen for their organizations. About 28% of software budgets at large organizations — an average…
Earlier this year, I wrote about how vibe coding an AI governance platform forced me to rethink governance itself. Building agents took the problem much further. When I built the platform, I was the operator. I described what I wanted. The model generated code. I tested it. That loop was fast, sometimes uncomfortably fast, but…