For years, enterprise software vendors have fought to keep users inside their applications, but the rise of AI agents and automated workflows is changing that equation. Salesforce has been moving quickly to adapt, with last month’s launch of its new Headless 360 offering. During its earnings call on Wednesday, Salesforce top executives positioned Headless 360…
Enterprises everywhere have been urging employees to adopt AI, with internal leaderboards springing up to show who has used the most AI tokens. Such games can backfire, though, as Amazon recently discovered. Kirorank, an unofficial leaderboard tracking usage of Amazon’s Kiro AI tool, ranked workers according to their AI activity, but senior managers at Amazon…
A research project examining AI-driven recruitment hires across the US has revealed a systemic racial bias. Researchers from Stanford University found a startling pattern of racial disparities when looking at the interview offers resulting from 4 million job applications submitted to 156 employers. The situation is aggravated by the “monoculture” in AI hiring software: More…
Companies and employees are racing to capture the value and efficiencies offered by AI, but security is often an afterthought. Employees are using unauthorized GenAI tools to summarize documents, draft emails, and analyze potentially sensitive or proprietary data. Developers are adding AI capabilities before security teams can review them. SaaS platforms are adding AI features…
Cloud was designed to transform how companies operate, shifting infrastructure from fixed, capital-intensive investments to flexible and consumption-based services. For many organizations, it has delivered exactly that: greater agility, faster innovation and the ability to scale in ways that were previously impossible. At the same time, the flexibility that cloud provides has also changed the…
Like many organizations, Vanguard has been using AI for more than a decade. But the arrival of generative AI in late 2022 spurred the investment management company to shift its use of AI from enabler to driver of “client value and business outcomes,” says Jennifer Manry, divisional CIO for corporate systems. At the time, Vanguard…
By next year, 40% of enterprises will have their autonomous AI efforts in part derailed by gaps in governance discovered only after production incidents, a recent report from Gartner predicts. The reason is that enterprises are treating AI agent governance as binary, either locked down or fully trusted, “and that is the root cause of…
I spent most of 2024 convinced I knew where the hard work was. I was building Flow Orchestra, an AI-powered content workflow platform. Solo. All of it: the retrieval components, the generation agents, the scheduling layer, the autonomous content pipelines. From where I was sitting, the engineering challenge was obvious. Get the language models to…
It has been quite some time since the term digital transformation (DX) first came into use. However, it is not uncommon to hear companies say things like, “We conducted a PoC (Proof of Concept), but it didn’t lead to results — we’re in PoC hell,” or “We rolled out generative AI company-wide, but usage rates…
스노우플레이크는 기업들이 에이전틱 AI(agentic AI) 워크플로우를 시범 운영 단계에서 실제 업무 환경으로 확대하려는 움직임이 늘어나는 가운데, 이기종 기업 환경에서 운영되는 AI 에이전트의 거버넌스와 보안, 연결성을 강화하기 위해 미국 스타트업 나토마(Natoma)를 인수할 계획이라고 밝혔다. 클라우드 데이터 플랫폼 기업 스노우플레이크는 AI 에이전트가 새롭게 부상하는 모델 컨텍스트 프로토콜(Model Context Protocol, MCP) 표준을 통해 기업 내부 애플리케이션과 API, 비즈니스…