Whether you are looking at customer service, employee experiences, or complex IT operations, odds are AI has made its way into those areas in some form. The technology has seen an explosion in adoption that spans industries and functions to the point where AI is playing a major role in driving decision-making, automating operations, and…
The relationship between the CIO and the CEO has never mattered more. Today, technology isn’t just an enabler; it’s right at the center of every big strategic decision companies are making to stay ahead in volatile and disrupted markets. The rise of AI, and the way it’s dominating so many conversations, has only made that…
No es poca la dificultad a la que se enfrentan muchos directores de informática para desarrollar programas de gestión del cambio en sus iniciativas de transformación digital. El error, y muy costoso en no pocas ocasiones, es dejar dicha gestión para más adelante, pues necesitan la aceptación de los empleados como paso clave para obtener…
As IT leaders take on ambitious AI initiatives, securing graphics processing unit capacity and recruiting elite data scientists are causing serious challenges. Yet, one of the biggest obstacles to success is something more mundane. AI projects are stalling because IT is drowning in accumulated technical debt — the years of accumulated architectural compromises, data shortcuts,…
La digitalización de los procesos fiscales y contables avanza rápidamente en toda Europa y España se está preparando para una de sus transformaciones regulatorias más importantes: la implantación obligatoria de la facturación electrónica y del nuevo sistema Verifactu. Para los equipos financieros y de tecnologías de la información (TI), esta reforma supone un reto y…
SAP and Snowflake are collaborating to extend SAP Business Data Cloud (BDC) with Snowflake’s data and AI platform, they announced Tuesday at SAP TechEd in Berlin. The companies are also enabling zero copy bidirectional sharing of data between SAP and existing Snowflake instances via SAP BDC Connect for Snowflake. This is the third such partnership…
McKinsey pegs the AI opportunity for enterprise at $4.4 trillion — but in consumer goods, where margins are razor-thin and the biggest challenge in recent times, the key is to embrace AI responsibly and at scale. Consumers are changing fast and co-evolving with AI. I’ve witnessed firsthand as a chief digital information officer in the…
IBM will cut a “low single-digit percentage” of its 270,000-strong workforce in the fourth quarter, the company said Tuesday. The reduction could affect between 2,700 and 5,400 employees if there is an employee reduction of just 1% or 2%. “We routinely review our workforce through this lens and at times rebalance accordingly. In the fourth…
When decisions stall due to disagreements or conflicts, teams or even the business itself pays the price. The process of passing an issue up to a higher level of authority, expertise or management, when it cannot be resolved at the current level, is known as an escalation. We have seen disagreements and conflicts in our…
Most enterprises have been dabbling in AI for a few years, running isolated pilots and POCs with limited follow-through. But a different pattern has started to emerge. Some organizations are now turning so-called random acts of AI into repeatable, measurable, and mission-aligned business practices. Here, IT leaders, from different industries who’ve made that journey, share…