Winter is coming to Salesforce on October 13, with the Winter ’26 Release of the CRM company’s software platform. There are new AI features all over the place, in particular for building and managing AI agents in sales and service operations. These updates come just months after the CRM software provider released Agentforce 3, the…
Año 2009. George Westerman y Richard Hunter presentaron la idea del CIO Plus en su libro “The Real Business of IT: How CIOs Create and Communicate Value” (El verdadero negocio de la informática: cómo los CIO crean y comunican valor). En dicho libro, Westerman afirma que lo que él y Hunter detectaron en aquel momento…
Agentic AI will transform how work gets done—but only if it runs on trusted, unified real-time data. The leaders are building that foundation now. AI agents are moving from hype to reality, promising to automate decisions and workflows without constant oversight—but speed and autonomy mean nothing if they run on bad data. Gartner warns that…
Cuando se habla de la colaboración entre universidad y empresa en ámbitos TI es fácil limitarse a pensarla como vía de entrada al mercado laboral de jóvenes talentos, de programas de becas y formaciones remuneradas que completan su experiencia académica con una visión de lo que será el mundo real. También puede caerse en el…
For most finance teams, Q3 marks the beginning of budget season and the familiar scramble to produce an annual operating plan (AOP). It’s an exercise often riddled with inefficiencies: spreadsheets flying across departments, conflicting assumptions, and forecasts often shaped more by internal politics than data. But an AI-driven model is offering CFOs a new way…
SAP managers are under pressure to speed up change and delivery of return on investment, and some are seeking AI’s help with that, according to the SAP Change Management Index 2025. The survey, commissioned by Basis Technologies, found that 48% of respondents are facing pressure to implement changes more quickly, and 41% to deliver faster…
The risks of sharing legal information, financial data and sensitive code with shadow AI (aka, unauthorized generative AI tools) cannot be understated. A single data leak can lead to compliance violations, loss of invaluable IP and a decrease in public trust. Nevertheless, according to a recent study, working professionals in the U.S. and Canada aren’t…
In the rapidly evolving digital landscape, the symbiotic relationship between artificial intelligence (AI) and data is transforming how organizations architect their information infrastructure. The phrase “AI for data and data for AI” succinctly captures the reciprocal dynamics: AI technologies are revolutionizing the way data is managed, while high-quality, strategic data fuels the effectiveness and innovation…
The early days of cloud computing were about migrating infrastructure paradigms for cost savings. In recent years, however, cloud has become a critical enabler of rapid development and digital innovation. “The ability to spin up environments on demand, leverage robust service libraries, and access global scalability fundamentally transformed how organizations deliver products and services,” says Joe Nathan,…
Nearly every digital project proposal includes a return on investment statement that outlines how and when initial investment will be recouped, typically through operational savings. But with boards expecting CIOs to be more business savvy and able to contribute both to operational savings and revenue increases, it’s time for CIOs to up the ante on…