Winning IT transformations start with the end in sight

Over the last two decades, I’ve had a front-row seat at dozens of IT transformations across the world and was recently asked for my most salient “lessons learned.” These lessons are founded on the same premise: The CIO has a vision for transformation, and they want to implement it ASAP.

The CIO’s vision typically results in a strategy, which is broken down into tactics that are delegated out for execution. The team does its part, planning how to implement the changes. Consultants are often brought in along the way. PowerPoint presentations, town halls, and fireside chats are fired up to communicate to the organization, and everyone settles in for the long slog of getting from here to there. 

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