What is gap analysis? Uncovering the missing links to successful performance

Gap analysis definition

Gap analysis is a method of comparing the actual level of performance versus the desired level of performance for a business process, project, strategy or IT solution.

Gap analysis, sometimes referred to as “needs analysis” or “needs assessment,” is an important tool for determining business requirements and assessing whether business requirements are being met. Vital to strategic planning, gap analysis can be leveraged to identify performance gaps in policies, processes, technology, and strategies, and to determine how to bridge those gaps going forward.

Gap analysis process

There are six key steps to conducting an effective gap analysis.

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