The Hanover CIO Will Lee: Our architecture must have optionality built in

First established in 1852, The Hanover Insurance Group is one of the oldest property and casualty insurance holding companies in existence. These days, the company is applying digital tools to streamline every aspect of the property and casualty (P&C) insurance value chain, from underwriting to claims. They’re even exploring the use of drones for risk management. Recently, I spoke with Hanover’s CIO Will Lee about how he and his team are driving these cutting-edge initiatives. What follows is an edited version of our interview.

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