CIOs long ago shed their perception as order-taking technologists to those with a seat at the executive table, a badge of honor that underscores their arrival as trusted business partners. But to retain this elevated status in an era when businesses are increasingly leaning into digital capabilities, today’s IT leaders must now co-create new products and services for customers.
That may sound daunting for CIOs, many of whom are modernizing IT systems and spearheading digital transformations. But consider that CIOs are best positioned among their C-suite peers to co-create with business partners. Design thinking, agile practices, an increasing emphasis on learning about customers’ needs — IT leaders are uniquely steeped in what drives business strategy.
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Read More from This Article: The CIO’s next role: Business co-creator
Source: News