Digital transformation in a necessary element in the success of any company today, but the cold, hard truth is that most organizations will fail in these efforts.
A good part of the reason is that digital transformation can mean different things to different companies and is basically hard to define. Conflicting terms like digitization and digitalization only serve to muddy the waters, while over-exuberance with innovation – which can drive digital transformation – adds more confusion to the mix.
Many businesses and IT leaders also think that digital enablement is something you can buy off the shelf and plug into your existing infrastructure much like an after-market part. In reality, digital does not just involve technology, but is an ongoing process of altering the way an entire organization conducts business, as a March 2018 Harvard Business Review article detailing why so many enterprise transformations fail correctly points out.
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Source: News