Starbucks has a new barista—and it’s a virtual assistant.
On Monday, Starbucks launched a new feature for its iOS app that lets certain customers place their orders ahead of time via a voice-controlled bot. My Starbucks Barista uses artificial intelligence and a messaging interface so that customers can place their order using natural-language voice commands or text.
The feature is currently in beta and will roll out initially to 1,000 iOS users. The company plans to expand My Starbucks Barista nationwide throughout this upcoming summer, and the feature will also be coming to Android soon.
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Source: News Feed