Technology is on the front lines in today’s COVID-19 crisis, and CIOs have a unique opportunity to matter in the face of the biggest challenge they or their companies have ever experienced. Business agility isn’t enough: things are moving so fast that CIOs and other business leaders have to be prepared — before the next crisis or emergency happens. Delays — or worse yet, a “wait and see” attitude — are likely to have costly outcomes, driving some organizations into bankruptcy or hostile acquisitions.
In previous crises, like hurricanes or floods, corporate leadership had a sense of the possible future and could simulate the impacts of that future, noted Paul Krueger, CIO of Poindexter, Inc., at the recent HMG Live! CIO Virtual Summit in Houston. But it’s impossible to predict the uncertainties of the COVID-19 crisis. In response, he says, Poindexter’s analysts are applying what-if analyses and creating a variety of scenarios. “We are prioritizing automation projects, RPA, ecommerce, and capabilities to scale,” he notes. “We are looking at opportunities to get ahead of the competition.”
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(Insider Story)
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Source: News