After more than six months of dealing with COVID-19 challenges, IT leaders are beginning to understand what works — and what doesn’t — when it comes to managing their remote teams.
At this stage, only one thing seems certain: IT operations are never going to return to the way they were pre-pandemic. “I don’t think we will ever go back to the pre-pandemic model,” says Nicola Morini Bianzino, global CTO for professional services firm EY. “This event has validated that a distributed work pattern can drive productive engagement.”
Doug Schmitt, president of Dell Technologies Services, agrees that remote IT is here to stay. “Work is an outcome, not a physical location,” he states. “Enabling a remote workplace program can be a strategic component of a company’s culture and operations.”
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Source: News