Skip to content
Tiatra, LLCTiatra, LLC
Tiatra, LLC
Information Technology Solutions for Washington, DC Government Agencies
  • Home
  • About Us
  • Services
    • IT Engineering and Support
    • Software Development
    • Information Assurance and Testing
    • Project and Program Management
  • Clients & Partners
  • Careers
  • News
  • Contact
 
  • Home
  • About Us
  • Services
    • IT Engineering and Support
    • Software Development
    • Information Assurance and Testing
    • Project and Program Management
  • Clients & Partners
  • Careers
  • News
  • Contact

Piyush Chowhan, CIO, Panda Retail: Leadership positions demand tough decisions

With more than two decades of experience working in global consumer and retail companies, Piyush Chowhan is passionate for transforming businesses by leveraging technology. Currently the CIO of Saudi Arabia-based Panda Retail Company, he’s focused on building innovative digital strategies to maximize today’s opportunities and prepare the organization for future disruptions.

In a free-wheeling discussion with CIO.com, he throws light on his business-technology journey and how he delivers results and creates value across organizations.

How did you get into technology?  

Chowhan: I’m a retail and consumer technology evangelist who loves to enable enterprise transformation. This journey of over two decades includes working with digital and business teams across the globe with progressive retailers like Walmart, Tesco, Target, Arvind Group, Lulu Hypermarket, and Panda Retail. I was always fascinated by the power of technology and its impact on organizations that attracted me to work with these progressive companies to create business value. I’ve been a part of large transformation programs, which has kept me motivated to see what is being created in terms of digital and technology adoption.

What has been your greatest career achievement so far? 

Chowhan: Every career experience has its own importance, and every day is a new challenge. I cherish each moment of my career that’s helped me use my skills and knowledge to impart digital transformation in large enterprises. It gives me a great sense of satisfaction when the team that’s worked with me shows its appreciation.

As a CIO, what was the toughest decision you took? Why does it qualify as the toughest, and what was the outcome of the decision? 

Chowhan: Leadership positions in the area of digital transformation are always posed with challenges that demand tough decisions. While at it, I have taken several such decisions such as legacy applications decommissioning and layoffs of redundant technology resources. I believe in strong collaboration for key strategic decisions. This has helped me build commitment amongst team members and for them to stand against any outcomes.

Describe a situation where you were part of a program or project that didn’t result in the desired outcomes? 

Chowhan: I’ve always believed that life is about learning from failures. Chaos report has published data that about 70% of projects don’t meet their desired objectives. There are lots of projects that didn’t meet their objectives. I took responsibility to learn and deliver better the next time around. Incrementality, agile processes help reduce such failures so I’ve implemented an agile mindset across all my teams, which help us to fail fast and learn fast to avoid large scale damage.

As an expat CIO, what lessons have learned in business and technology about looking to work in different geographies? 

Chowhan: I love to work with people of different cultures and geographies. I’ve worked in large global setups in various continents with very different styles of leadership. The core outcomes are the same globally, but the management styles are very different. I had to adapt to gel with the local culture.

How do you explain the success you’ve had in your career? 

Chowhan: Learn at every step and share the joy. This has been my mantra for success. If you share your success with others, it multiplies many times over.

What top three business-technology trends are reshaping the retail sector?   

Chowhan: The top technology trends in retail include:  

  • Frictionless Retail: The technology around removing checkout-less stores is going to become a reality in the next few years, opening huge opportunities.
  • Algorithmic retail: Machine learning will take a very large part of decision making in retail, which will be aided by AI/ML solutions.
  • Generative Retail: The ability for machines to interact with humans will help to create a CX that will be very different from what we see today.

Digital Transformation, Retail Industry
Read More from This Article: Piyush Chowhan, CIO, Panda Retail: Leadership positions demand tough decisions
Source: News

Category: NewsJune 23, 2023
Tags: art

Post navigation

PreviousPrevious post:Volkswagen drives the automotive industry cloud forwardNextNext post:AWS invests $100 million in new Generative AI Innovation Center

Related posts

오프라인 단말기 ‘커넥트’ 공개···네이버페이, AI·웹3로 글로벌 핀테크 비전 제시
June 26, 2025
구글 클라우드, 터미널용 AI 에이전트 ‘제미나이 CLI’ 공개
June 26, 2025
준비된 자만이 살아남는다···모든 CISO가 스스로에게 던져야 할 10가지 질문
June 26, 2025
에이전트포스에 통합된 MCP, 세일즈포스를 CRM AI 경쟁에서 선두로 이끌까?
June 26, 2025
합성 데이터로 비즈니스 가치를 창출하는 7가지 방법
June 26, 2025
Join our live discussion – CIO Essential Insights: New Thinking about Cloud Computing
June 26, 2025
Recent Posts
  • 오프라인 단말기 ‘커넥트’ 공개···네이버페이, AI·웹3로 글로벌 핀테크 비전 제시
  • 구글 클라우드, 터미널용 AI 에이전트 ‘제미나이 CLI’ 공개
  • 준비된 자만이 살아남는다···모든 CISO가 스스로에게 던져야 할 10가지 질문
  • 에이전트포스에 통합된 MCP, 세일즈포스를 CRM AI 경쟁에서 선두로 이끌까?
  • 합성 데이터로 비즈니스 가치를 창출하는 7가지 방법
Recent Comments
    Archives
    • June 2025
    • May 2025
    • April 2025
    • March 2025
    • February 2025
    • January 2025
    • December 2024
    • November 2024
    • October 2024
    • September 2024
    • August 2024
    • July 2024
    • June 2024
    • May 2024
    • April 2024
    • March 2024
    • February 2024
    • January 2024
    • December 2023
    • November 2023
    • October 2023
    • September 2023
    • August 2023
    • July 2023
    • June 2023
    • May 2023
    • April 2023
    • March 2023
    • February 2023
    • January 2023
    • December 2022
    • November 2022
    • October 2022
    • September 2022
    • August 2022
    • July 2022
    • June 2022
    • May 2022
    • April 2022
    • March 2022
    • February 2022
    • January 2022
    • December 2021
    • November 2021
    • October 2021
    • September 2021
    • August 2021
    • July 2021
    • June 2021
    • May 2021
    • April 2021
    • March 2021
    • February 2021
    • January 2021
    • December 2020
    • November 2020
    • October 2020
    • September 2020
    • August 2020
    • July 2020
    • June 2020
    • May 2020
    • April 2020
    • January 2020
    • December 2019
    • November 2019
    • October 2019
    • September 2019
    • August 2019
    • July 2019
    • June 2019
    • May 2019
    • April 2019
    • March 2019
    • February 2019
    • January 2019
    • December 2018
    • November 2018
    • October 2018
    • September 2018
    • August 2018
    • July 2018
    • June 2018
    • May 2018
    • April 2018
    • March 2018
    • February 2018
    • January 2018
    • December 2017
    • November 2017
    • October 2017
    • September 2017
    • August 2017
    • July 2017
    • June 2017
    • May 2017
    • April 2017
    • March 2017
    • February 2017
    • January 2017
    Categories
    • News
    Meta
    • Log in
    • Entries feed
    • Comments feed
    • WordPress.org
    Tiatra LLC.

    Tiatra, LLC, based in the Washington, DC metropolitan area, proudly serves federal government agencies, organizations that work with the government and other commercial businesses and organizations. Tiatra specializes in a broad range of information technology (IT) development and management services incorporating solid engineering, attention to client needs, and meeting or exceeding any security parameters required. Our small yet innovative company is structured with a full complement of the necessary technical experts, working with hands-on management, to provide a high level of service and competitive pricing for your systems and engineering requirements.

    Find us on:

    FacebookTwitterLinkedin

    Submitclear

    Tiatra, LLC
    Copyright 2016. All rights reserved.