Recent improvements in natural language processing (NLP) are bolstering mainstream technologies with speech and text capabilities, whether that’s reading emails aloud in a natural-sounding voice or Excel enabling you to type in questions about your spreadsheet data and get answers in the form of auto-generated charts and PivotTables.
As NLP becomes more accurate and more widely available, it has the potential to move from powering customer support chatbots on preset topics to handling qualitative, semi-structured and unstructured data. Finally delivering on the promise of knowledge mining could unlock information about company processes, assets and liabilities to create better workflows and a more real-time view of the organization.
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Source: News