Throughout history, humans have always created purpose-built tools that serve a specific need. Even in the Stone Age, humans shaped their stones to build a toolset to do different things. Sharp stones served as cutting tools, while larger hammerstones were used to strike or pound things.
Purpose-built tools are pervasive in every industry. We are most successful when we have the right tool for the job. Would you prefer that your surgeon use a Swiss Army knife to remove your inflamed appendix, or a precision-blade scalpel?
The information technology industry is rife with tools developed to serve a specific need. For example, customer relationship management (CRM) tools use a particular kind of database called a relational database to organize and correlate information about specific customers. Without the relational database, we’d still be tracking customer contacts in klunky spreadsheets… or Rolodexes! And just imagine trying to do anything in the Internet Age without a specialized tool called a web browser.
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Source: News