June/July 2020: Building a better experience

Welcome to the June/July digital issue of CIO.

Delivering an exceptional customer experience has never been more important. For many organizations today, meeting customers’ digital needs means business survival. In this month’s cover story, IT leaders share their best advice for creating a frictionless customer experience.

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Contents

GROW
Reaping revenue from data
Monetizing high-value data is a matter of vision, leadership and follow-through.

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