Innovative CIOs make shift to managing IT as a product

It’s not enough to deliver software to the business faster, with almost every enterprise adopting agile development models. To compete in the digital era, CIOs are pairing agile with a product management model that more closely aligns technology with specific business lines.

CIOs have spent years shedding the perception of “order taker” as they worked to become trusted providers of stable IT services. IT services were delivered in projects with formal initiation and delivery dates.

But for various reasons — including the desire to be viewed as an equal partner to the business in driving change — CIOs want to be viewed as more than a service delivery arm for technology, says Khalid Kark, managing director of Deloitte’s CIO practice.

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