Technological change is sweeping pretty much every organisation on the planet. And whilst the impact of this change on our legacy systems and the mammoth task of introducing new technologies and processes is, and should be, a huge consideration for CIOs, it shouldn’t be the only thing keeping us up at night.
People play a massive part too, and it’s hugely important that IT leaders take charge in empowering employees to drive this change forward. This is easier said than done. While many IT leaders may feel comfortable with the tangible technical deliverables of facilitating digital transformation, understanding the human element of real change across the workforce is a complicated task, and is often, admittedly, out of our comfort zones.
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Source: IT Strategy