If you feel like the world is spinning faster, you are not alone.
According to the 2018 State of the Services Economy report, 63% of executives believe that it has become harder to operate a services business in the last 12 months. Furthermore, the number of executives that said the conditions to operate a services business are changing “more quickly than ever” more than doubled from 21% in 2017 to 52% in 2018.
This unrelenting pressure and increasing complexity sets the backdrop for 2018. Within that complexity lies opportunity. By addressing potential challenges early, you give your business a competitive advantage. So the question is: How are high-performing services leaders planning to adapt and thrive amidst all the changes?
Read More from This Article: IDG Contributor Network: The 3 biggest opportunities to improve your services operations in 2018
Source: IT Strategy