The Road to Reinvention (Leadership in the Digital Age) was a program that ran last week at the University of California’s Center for Digital Transformation. The event was chock full of digital leaders and shared many lessons for legacy and digital native business CIOs. Here are some highlights from an all-day program.
Alignment is essential in the digital age
Vijay Gurbaxani in his key note suggested that we are at a technology cross roads. He said digital businesses have the potential for big rewards and big risks. But the common theme amongst digital winners is they have perfected their data skills. This vanguard, he claims, knows that machine learning and AI are only as good as the data that you put into them. They understand that the way a legacy firm can beat the platform vendor including Facebook, Google, Apple, and Amazon is with data and increasingly by taking their firm’s intellectual capital and codifying it in software. Nordstrom is the poster child example in how it has used integration, data, predictive analytics, and ‘secret shopper’ mentality to win against Amazon.
Read More from This Article: IDG Contributor Network: Lessons for CIOs at legacy and digital native businesses
Source: IT Strategy