Until the early 2000s, I observed dozens of IT projects simply substituting tech for physical or manual processes. I decided to bring process innovation skills into my group at my previous employer Cognizant. We found that process innovation opportunities abound, and we started exploiting the opportunities.
That was then. What about now? As I showed in an earlier article, the horizon in today’s digital initiatives is much broader. It’s not about an isolated piece of tech, but multiple larger processes. While translating strategic objectives into a strategic architecture, the team innovates the whole (multiple larger processes). Unfortunately, while rightly focusing first efforts on the whole, teams forget the processes present in each individual tech.
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Read More from This Article: IDG Contributor Network: Digital initiatives should exploit innovation opportunities available in encapsulated processes
Source: IT Strategy