IDG Contributor Network: 3 BRM tools for evolution not revolution

Focusing on strategic initiatives is possible once tactical needs are met. Use these three tools to talk about strategy faster.

What does BRM value mean to your organization? This is a question that all CIOs pose to their leadership teams shortly after entering the BRM journey. In sum, it’s a quest for value. The BRM Institute argues that this business relationship path leads CIOs to the business-relationship maturity model. This model defines five levels of maturity:

1. Level 1 (ad hoc)
2. Level 2 (order taker)
3. Level 3 (service provider)
4. Level 4 (trusted advisor)
5. Level 5 (strategic partner)

There are three indispensable tools that build credibility faster: ITSM Standards & Frameworks, Lean Six Sigma and Kaizen events.

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