The rise of virtual or artificial intelligence (AI) assistants has been underway for some time now with the growing popularity of products such as Amazon’s Alexa, Apple’s Siri, Microsoft’s Cortana, and Google’s Assistant
The technology — which has been trained to understand voice commands and complete tasks for users — is also making headway in business as organizations look to leverage AI assistants (including chatbots) for a variety of use cases, including voice-to-text dictation, team collaboration tasks, email management, customer service, help desk management, and data analysis.