Early IT takeaways from the CrowdStrike outage

Whether you’ve survived the CrowdStrike incident or didn’t use CrowdStrike and are merely seeing the impact to others, taking time to learn lessons from this event is vital. After all, if you couldn’t recover easily from this, then you may be lost trying to recover from a ransomware attack.

At issue are potential shifts you might want to consider making to your staffing strategies, technical processes, and communication channels and culture, as well as your approach to ensuring hardened assets overall.

The list of lessons learned from CrowdStrike will likely grow as more information comes to light about the impacts the outage has had on organizations around the globe, but for now, the following look at the recovery process provides insights into how you might want reconsider or reinforce your strategy around key processes and resources to ensure a more robust response going forward.

Staffing rethink

Recovering from CrowdStrike has been an all-hands-on-deck event. In some instances, companies have needed humans to be able to touch and reboot impacted machines in order to recover — an arduous process, especially at scale.