As much as any big brand, Domino’s Pizza leans heavily on data to improve customer service. But the data science team at the world’s No. 1 pizza maker employs a secret ingredient to augment its decision-making: a machine learning (ML) hosting platform that helps it deliver models to production more quickly.
The team uses the platform to run, refine, and validate multiple ML and artificial intelligence models while reducing its reliance on IT for compute resources, which had historically been a critical friction point, according to Zack Fragoso, Domino’s manager of data science and AI.