No IT leadership job is quite like leading IT at a major university, which must accommodate the technology needs of thousands of new students each fall. The cornonavirus pandemic has compounded the challenges for this fall semester, as collegiate IT departments must support students who elect to attend classes physically and those who choose to learn virtually.
Ensuring enough concurrent connections to support virtual classrooms is only part of the technical jiu-jitsu. IT must also implement new software that further facilitates the learning and collaborative experience from afar, in accordance with social distancing guidelines, for both faculty and students.