CIOs spell out top tech priorities for 2022

CIOs seeking to impact their organizations in 2022 will double down on automation and actionable intelligence. They will also continue to lean heavily on the cloud and collaboration tools, two IT priorities that rose to prominence in navigating the pandemic for the past 21 months.

That’s according to recent interviews with CIOs regarding their strategic priorities for the coming year, as well as a survey of 800 CIOs and C-suite executives from KPMG, which ranks artificial intelligence, the internet of things (IoT), and robotic process automation (RPA) as the top three transformative technologies CIOs will deploy over the next three years.

Honeywell’s Sheila Jordan is one IT leader keen on AI, which she views as an engine for creating value out of the wide range of business applications in the enterprise.

“I renamed it actionable insights because that’s what AI really is,” says Jordan, Honeywell’s chief digital technology officer. “The thing that stitches it all together is the data, which is the currency of digital transformation and how that data flows throughout all those different transactional applications to create new experiences.”

And with the actionable value of AI and analytics rooted in the volume and quality of data collected by in the enterprise, IT leaders will also be attending closely to data operations in the coming year.

“As a CIO, you need to be incredibly close to the data and leverage data in more impactful ways than ever before” said Eric Johnson, executive vice president and chief information officer at Momentive.ai, formerly known as SurveyMonkey. “As we look at 2022, CIOs need to be doubling down on the data. As CIO you need to be incredibly close to the business and incredibly educated on how that data can drive business impact.”