Not long after Shamim Mohammad became CIO at used-car retailer CarMax, he set out to introduce a more agile, startup approach to software development at the company.
CarMax, by then almost 20 years old, was the market leader, Mohammad says, bigger than its nearest competitors combined. Still, it had only a small portion of the massive used-vehicle market, putting it in an interesting position: “We’ve disrupted the industry, yet we still have a huge runway for growth,” he says.
Preparing for that growth meant breaking down walls between IT and the rest of the company — in some cases literally.
To read this article in full, please click here
(Insider Story)
Read More from This Article: CarMax’s product-based approach to IT pays off
Source: News