Congratulations! You’ve just been hired as the CIO of a large global company that is in dire need of digital transformation. For your new company to thrive in the digital economy, everything must change: business model, technology, and culture. Your CEO needs you to drive this digital transformation now. There is no time to waste!
Bruce Lee, who has held CIO roles at BNP Paribas, HSBC Securities, NYSE Euronext, and Fannie Mae, applauds your bias for action, but he suggests you take a minute to think things through.
“We are so focused on the ultimate destination of digital transformation — good data and customer centricity — that we do not always focus enough on the starting point,” says Lee. “When CIOs do not truly understand their current state, they automate the wrong processes, deliver capabilities that no one wants, and lose their team along the way.”
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Source: News