Robotic process automation (RPA) has become a popular go-to technology for insurance companies looking to automate data entry and replace paper shuffling. One insurance provider is embracing RPA in a different fashion: Automating computing infrastructure to free up engineers to focus on more strategic tasks.
Anthem has implemented more than 130 RPA “bots” to manage the company’s data center infrastructure, says CIO Tim Skeen. The bots are a key part of Anthem’s broader digital transformation to make IT more nimble for external stakeholders, including consumers, healthcare providers and employers, says Skeen, who took the reins from Tom Miller four months ago.
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(Insider Story)
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Source: News