A CIO’s dashboard must show bench strength. Does yours?

For most CIOs, the day-to-day work of getting products out the door takes priority over managing people. Many CIOs spend just minutes each month on the people part of the business. But to deliver on goals and promises, CIOs must know their bench strength — employee competency, plus the number of staff to do the work. When your dashboard shows technical bench strength, you’ll know whether your current team — from leadership all the way down to the front line — has the skills and capacity to deliver mission-critical work or to respond to a rapid change in business strategy.

If common HR metrics, such as employee engagement scores and demographic profiles, are just a subset of talent data CIOs should be tracking, what’s missing from the dashboard?

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