The new normal isn’t new anymore. It’s just normal. In today’s off-kilter, work-from-home world, the No. 1 management lesson has been to relearn what we should have known already: One size does not fit all. The first responsibility of IT leaders during the pandemic is to assess the personal situations of the people who report to them and adjust expectations and work arrangements accordingly.
This is not a one-and-done task. People’s family, risk, and health situations fluctuate, so check-ins must be ongoing. “How are you doing?” becomes a real question.
As it happens, in the midst of so much uncertainty and strife, such heightened awareness is also needed to monitor the shifting state of the business IT serves.
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Source: News