Approach technology decisions from the standpoint of what solution you are trying to bring to bear upon a particular business problem. The solution is the approach to each business issue. The approach may involve multiple specific technology products, but the solution mindset sets forth how those technology products should be integrated to provide the answer to solve the business issue. Whether the business issue is improving recruiting, enhancing the customer experience or workplace safety, remove yourself from looking at specific products in silos, to what the entirety of the solution would entail.
Have a business solution mindset
This business solution mindset has been the core thrust of my digital workplace research and coverage. The repetition of this sentiment will be evident in most things I write and what you will hear me present in public speaking engagements. Oftentimes as business planners we get bogged down in the mire of looking at specific products to fix immediate needs without considering the overall impact of that investment on the whole.
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Source: IT Strategy