The Estée Lauder Companies (ELC) Information Technology (IT) operations are in New York City, where the unemployment rate is low and the competition is high. When Michael W. Smith became CIO of ELC in August 2017, he knew that recruiting, developing, and retaining IT talent would be as important to the company as process improvement and consumer engagement. That’s when Smith, his IT leadership team, and his human resources (HR) partners initiated a dazzling number of talent programs designed to attract and retain the best and brightest from the technology talent pool.
“When I joined The Estée Lauder Companies, the company was pivoting to become much more consumer-driven,” says Smith. “In IT, that meant shifting from our traditional back-office and infrastructure work to focusing on breakthrough innovation, unique in-store experiences, and personalized consumer engagement.”
Read More from This Article: How Estée Lauder Companies developed a culture to attract and retain IT talent
Source: News