Developing a business-driven, customer-obsessed IT strategy

When Anupam Khare became CIO of Oshkosh Corporation, the $7.7 billion global industrial manufacturing company, in April 2018, he was impressed with the leadership team’s strategic planning process, and he wanted to make IT a more integral part of it.

The Oshkosh Leadership Team (OLT) starts the process by reviewing their overall vision and strategic objectives for the company. To achieve their vision and objectives, the team aligns on key enterprise-wide strategic initiatives. Strategic initiatives might include enabling a people first culture, aftermarket growth, and operational excellence.

Once the OLT defines the enterprise strategy and objectives, the leaders of each of Oshkosh’s four segments — Access, Commercial, Defense, and Fire & Emergency — develop individual business strategic plans that support and integrate with the overall Oshkosh strategy.

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