Should you let IT teams choose their own collaboration tools?

Collaboration is often most productive when it is driven from the bottom up. IT staff given the freedom to explore collaboration and team communication tools are adept at customizing and specializing the solutions they use to manage their workflows. CIOs who dictate which collaboration tools IT departments should use may be slowing down workflows, building resentment and undermining productivity and engagement.

While security and “shadow IT” concerns remain, loosening the reins to give IT departments the ability to choose their own collaboration tools may help give your organization a competitive edge, both in terms of productivity and in retaining top talent.

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