There are two types of productivity killers in the modern workplace: small distractions that sap your focus and big productivity killers that push you into applying time and effort in all the wrong places. Like it or not, weak IT management practices are what cause the more significant productivity killers.
Following is a look at eight such practices that are derailing your IT department — and how to adjust for success.
1. Neglecting to prioritize strategic projects
IT has to put out fires on occasion. When the online banking servers go down, it’s an emergency. But panic situations tend to be rare. Instead, the steady stream of ad hoc questions and change requests from users are the more significant problem. Making users happy is a worthy goal, but you can easily fall victim to short-term thinking.
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Source: IT Strategy