Digital transformations are in vogue these days, with CIOs winning plaudits for efforts that fortify business operations, generate new revenues streams, or both. But before IT leaders can initiate a bet-the-house overhaul, many must author a far more foundational transition: IT culture change.
Rather than broken technology implementations, such as spaghetti legacy code and ERP upgrades running over schedule and over budget, these turnarounds are defined by toxic or anemic cultures emanating from mismanagement, employees who have gotten too comfortable with the status quo, or organizational disarray so profound that there can hardly be said to be any organization at all.
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Source: IT Strategy