Executives know they need high quality data in order to make sound business decisions. But getting accurate data in a timely, user-friendly format remains a challenge. Sure, there is a vast industry of consultants and vendors with business intelligence (BI) expertise.
How do you know if you are being “led down the garden path”? Is it time for an upgrade to your BI or to launch a new training program? To answer these questions, knowing where others have made mistakes is helpful.
1. Being an ‘order taker’ when building BI systems
“The customer is always right.” It’s a noble sentiment that has done much to improve customer service, especially in retail. But with technology, business users may not always understand what they are asking for. Even worse, they may try to dictate the technical details of the solution.
Read More from This Article: 9 ways you’re failing at business intelligence
Source: IT Strategy