As the coronavirus spread across the United States, leaders at software vendor Elastic became concerned about potential burnout of its employees. To mitigate issues that could impact the mental health of its staff, the company sped up its implementation of Ginger, a software platform that enables employees to quickly connect with a behavioral health coach or licensed therapist via text chat or live video.
In addition to onboarding Ginger a full quarter before planned, Elastic also increased promotion of information about its employee wellness and assistance programs and telehealth solutions on its corporate wiki, says Leah Sutton, senior vice president of global HR for Elastic, whose enterprise search products are used by Walmart, T-Mobile, Adobe and others.
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(Insider Story)
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Source: News