The past year has ushered in unprecedented change driven by the COVID-19 pandemic, both in how we work and live. Businesses across all industries have had to rapidly and drastically transform their processes and operations as a matter of survival. While these changes were often implemented as temporary means to cope with the crisis, many of them are now delivering real value to the organization, better positioning companies to compete and win in the new normal. The challenge IT leaders now face is making these beneficial fixes stick.
We spoke with members of the C-suite in 20 companies across multiple industries, ranging from startups to multibillion-dollar global titans, to gain insight on how they responded to the crisis and what their concerns are for thriving in the emerging new normal. Though the pandemic impacted each company differently, several common themes emerged from our conversations.
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(Insider Story)
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Source: News