Fewer technologies are hotter than artificial intelligence (AI) and machine learning (ML), which mimic the behavior of the human mind to help companies improve business operations. And for companies embarking on digital transformations, AI and ML are being viewed as cornerstone technologies for wooing customers with new services.
Aggressive marketing has triggered significant hype around these emerging technologies. Restaurants, retailers and airlines are deploying chatbots that approximate human-like conversations with customers. IBM has propped up its core AI technology, Watson, as having the potential to cure cancer (and apparently falling well short, as reports suggest). John Deere just shelled out $305 million for Blue River Technology, which makes crop-spraying equipment that leverages ML. Even Uber, weathering several legal challenges, has made time to reveal Michelangelo, an internal ML-as-a-service platform, that “democratizes machine learning and makes scaling AI to meet the needs of business as easy as requesting a ride.”
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Source: IT Strategy