Let’s say one of your teams builds an AI agent that actually works. Word gets around, and seemingly overnight, there are twenty more built by people in finance, legal, HR, and support. Most of them are useful, but when someone suddenly gets a chatbot response showing customer data they shouldn’t have access to, reality hits.…
Oliver Galicki no longer needs to envision what it would be like to ascend to the CIO role. He’s just landed one. On Aug. 10, Galicki transitioned from VP of clinical applications and engineering at Memorial Hermann Health System to become deputy CIO and VP of applications at Medstar Health System. He attributes his new…
For many organizations, AI is proving easy to pilot but difficult to scale. Pilots often look inexpensive because they run on narrow datasets with a handful of users, explains Ben Schein, chief AI and analytics officer at cloud software company Domo. “But the cost lives in deployment, the moment you connect that capability to real…
For most of the IT era, technology leaders have treated information as an asset. It is something to be stored, secured, processed and monetized. Organizations generated vast amounts of data, and technology processed that wealth and made it useful. Then AI arrived, and the framing broke. AI changes the relationship with information. It interprets it,…
Over the past year, the conversation around enterprise AI has shifted dramatically. We’ve all seen that AI is extremely competent when it comes to generating content or answering questions with advanced reasoning, but what G2000 companies are now asking is whether agents can be trusted to execute work efficiently and effectively across the organization. This…