Teradata is expanding its cloud-based analytics platform with a new agentic AI offering called Autonomous Customer Intelligence that, it says, is “designed to transform raw data and customer signals into context-aware, real-time actions at scale.” Autonomous Customer Intelligence will use agents to construct data products, detect signals, interpret context, and respond autonomously, the company said.…
Oracle NetSuite is joining the move to an AI-first world with its announcement of NetSuite Next, which it describes as “the future of NetSuite.” NetSuite Next adopts the same Redwood design language Oracle has been applying to its other products since 2019, and will include agentic workflows, conversational intelligence, and natural language search, the company…
Agentic AI tools are rapidly integrating into businesses, shaping workflows, influencing decisions, and assisting with daily operations. At the same time, in Netskope Threat Labs’ Cloud and Threat Report: Shadow AI and Agentic AI 2025, agentic AI was identified as one of the rising shadow AI trends on the horizon that security and technology leaders…
Before you can scale innovation, you need to get your house in order — operationally, strategically and culturally. When I stepped into the role of president at CSG Forte, I knew I wasn’t just inheriting a payments product. I was taking the reins of a complex business in a fast-moving industry shaped by technology, regulation,…
The emergence of artificial intelligence (AI) has fundamentally reshaped numerous industries, with software engineering being one of its most profoundly affected domains. The integration of AI-driven tools into the software development life cycle (SDLC) is not merely a technological upgrade — it represents a paradigm shift in how applications are conceived, built, tested and maintained.…
Oracle is adding new pre-built agents to its Advertising and Customer Experience Cloud (Fusion Cloud CX) to help enterprises increase operational efficiency by automating sales, service, and marketing processes. Fusion Cloud CX, which comes with applications designed for advertising, marketing, sales, service, and customer experience processes and functions, is part of Oracle’s Fusion Cloud suite…
The US Supreme Court has declined to hear SAP’s appeal in an antitrust case brought by Teradata, allowing the data analytics firm to move forward with claims that the German software maker illegally tied its enterprise applications to its own database technology. The decision leaves in place a lower court ruling that revived Teradata’s 2018…
Some AI advocates promote the technology as a solution for rooting out expensive technical debt, but IT leaders are finding that too many pilot projects or too much reliance on AI-generated code can create their own problems. AI tools can be used to clean up old code and trim down bloated software, thus reducing one…
You say you were nailed by a ransomware attack. So you fire your head of information security, to demonstrate you hold people accountable. It’s just common sense. Key members of your board of directors have been reading about the need companies like yours have to articulate an AI strategy. That’s also common sense, isn’t it?…
La plataforma de IA basada en agentes Agentforce de Salesforce acaba de cumplir su primer aniversario y ya ha alcanzado su cuarta versión en Agentforce 3. La tecnológica se considera a sí misma el cliente cero de la plataforma, y Joe Inzerillo, vicepresidente ejecutivo y director digital del gigante del software, afirma que los últimos…