Metrovacesa ha desarrollado MiA, un agente virtual conversacional basado en IA generativa a partir de tecnologías de Google Cloud con el apoyo de Making Science. Entre otras características, optimiza la cualificación de contactos y el proceso comercial. Desde su lanzamiento, ofrece atención multilingüe en tiempo real, amplía la capacidad de gestión y mejora la eficiencia…
SAP’s software support and maintenance services are the target of an antitrust investigation by the European Commission, which is concerned that the company forces customers to buy its services for longer, and for more licenses, than they need. The Commission, which enforces antitrust policy in the European Union, opened a formal investigation on Thursday into…
Despite AI dominating the headlines, what remains a typical CIO’s current reality? Speaking candidly, many CIOs will admit that they spend more time solving people problems than technology problems. Digital transformation is an exciting, rewarding and yet messy people business. On any given day, a typical CIO is motivating overstretched IT teams, influencing execs to…
Salesforce-owned integration platform provider MuleSoft has launched Agent Fabric, a new suite of capabilities designed to help enterprises tackle the growing challenge of agent sprawl. Agent sprawl, often a result of enterprises and their technology teams adopting multiple agentic products lured by low-cost offers from vendors and concerns of lock-in, according to HyperFRAME Research analyst…
The automation technology landscape has evolved from rule-based automation to machine learning to generative AI to agentic AI. Agentic AI has emerged as one of the frontier technologies that can help enterprises achieve breakthroughs and realize value across the organizational value chain. As we move from single agents to multi-agent systems, organizations can accomplish much…
Even after a career spent at the forefront of AI research and development, I can say with confidence that we are in an unprecedented moment. While AI is undoubtedly the most disruptive technology of our generation, in the world of cybersecurity, hype doesn’t stop threats. Turning the immense promise of generative AI, deep learning, and…
Your EMM is doing its job. But it can do more with Samsung Knox. Most enterprises use a unified endpoint management (UEM) or enterprise mobility management (EMM) platform to manage device fleets. But for Samsung Galaxy devices, Knox Suite goes beyond the standard EMM feature set, unlocking deeper security, tighter control, and smarter device insights—extending…
Headlines continue apace with stories of cyberattacks — rising in frequency, sophistication, and cost. Wire fraud, executive spoofing, gift card scams, fake W2 or invoicing requests…the list grows endlessly. Yet most coverage misses a critical commonality: Virtually every attack begins with impersonation, be it of the site, email, credentials or entity. Modern cybercriminals rarely attack…
Hiring IT managers is difficult. You are looking for a unicorn-like set of skills: the technical acuity to understand projects and guide engineers, the people skills to do so without ruffling feathers, and a leadership mindset that can build a team and take it in the right direction. Hiring for any tech role can be…
사나는 2016년 설립 이후 AI 에이전트를 기반으로 기업 내부 지식 검색, 자동화, 문서 요약·생성 기능 등을 제공해왔다. 사나 에이전트(Sana Agents)와 사나 학습(Sana Learn)은 전 세계 수백 개 기업에서 100만 명 이상이 사용하고 있다. ‘사나 에이전트’는 엔터프라이즈 환경에서 AI 활용 범위를 단순한 검색이나 대화에서 확장한 서비스다. 노코드(no-code) 에이전트 빌더를 통해 사용자가 반복적인 업무를 자동화하거나 선제적으로 업무를…