Heineken se sube al carro de la inteligencia artificial (IA). La cervecera holandesa suma a sus filas un chatbot basado en IA con vistas a mejorar los procesos empresariales y brindar acceso a datos en tiempo real. Con operaciones en más de 70 países y más de 165 fábricas de cerveza en todo el mundo,…
SAP has a big new customer in China that, it hopes, will also help it do business there. Alibaba Group, the Chinese e-commerce giant and cloud computing infrastructure provider, is adopting SAP’s Cloud ERP Private for its own enterprise infrastructure, and the companies plan to jointly sell their services. Together, SAP and Alibaba will help…
Responsible AI is getting a lot of buzz. With policy conversations around the deregulation of AI, we’ve been led to believe that ethical practices are falling on enterprises, as they largely have since the inception of the technology. This, however, is wrong. The days of “AI washing” are coming to an end. And while we…
Modern CIOs are expected to contribute to areas that stretch far beyond the confines of the traditional IT organization. The board might have previously looked to other executives for the lead on strategy, value, and commercial growth, but modern CIOs must step up and take responsibility for areas once assumed by other business leaders. In…
Iberostar da un paso adelante en su proyecto de transformación digital. La cadena hotelera española, en sintonía con su estrategia data driven, apuesta por la modernización de su plataforma de datos con la implementación de Microsoft Fabric. El objetivo de dicha maniobra pasa por facilitar el acceso a información clave del negocio para reducir los…
The benefits of a product operating model are now well established. Organizations that shift from project- to product-based IT achieve tighter collaboration between business and technology, orienting autonomous, empowered teams around business capabilities to deliver direct business impact. In pursuit of those outcomes, many organizations embed a business lead within each product team, someone responsible…
Los directores de sistemas de la información (CIO, por sus siglas en inglés) buscan impulsar una nueva ola de transformación armados con inteligencia artificial (IA), IA generativa y, ahora también, agentes de IA. “Si tuviera que nombrar los proyectos más importantes que están impulsando los CIO en la actualidad, está claro que la agenda se…
Last week both Microsoft and Google held major developer conferences with one common theme: Tech giants have moved on from talking about chatbots and language models to focusing predominantly on AI agents. AI agents are to some extent a shiny new thing that tech companies are dangling in front of our eyes, perhaps out of…
CIO(최고정보책임자)와 CTO(최고기술책임자)는 더 이상 단순한 기술 관리자에 머물지 않는다. 이제는 시장 현실에 맞춰 기업 전략을 이끄는 비즈니스 리더로의 역할이 요구되고 있다. 디지털 전환이 전 세계적으로 공통된 과제이긴 하지만, 그 실행 방식은 지역마다 큰 차이를 보이고 있다. 유럽은 데이터 주권, 아시아는 AI 인프라에 중점을 두는 등 각 지역의 환경에 따라 접근 방식도 달라진다. 여러 대륙의 고객과…
미래는 하루아침에 완성되지 않는다. 모든 일은 한 번에 하나의 작업을 통해 쌓인다. 이상적으로는 각 작업이 당면한 문제를 해결할 뿐 아니라, 명확히 설정된 최종 상태를 향해 나아가는 일련의 단계와 일관성을 유지할 필요가 있다. 그러나 불확실한 시기에는 많은 IT 작업이 미래의 목표 지점과 단단히 연결되지 않는다. 웨스트젯(WestJet), 맥케슨(McKesson), 키스팬(KeySpan) 등에서 CIO를 역임한 셰릴 스미스는 저서 ‘IT 혁신의…