Salesforce is a vendor of cloud-based software and applications for sales, customer service, marketing automation, ecommerce, analytics, and application development. Based in San Francisco, Calif., its services include Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, and Salesforce Platform. Its subsidiaries include Tableau Software, Slack Technologies, and MuleSoft, among others. The company is increasingly focused…
Salesforce today announced two autonomous agents geared to help sales teams scale their operations and hone their negotiation skills. Slated for general availability in October, Einstein Sales Development Rep (SDR) Agent and Einstein Sales Coach Agent will be available through Sales Cloud, with pricing yet to be announced. Both agents are built on Salesforce’s Einstein…
Most large businesses have a security team. But what, exactly, does that security team look like? How is it structured? To whom do its members report? And is it optimized in each of these respects to maximize the organization’s security posture? Those were among the questions that IDC recently asked a variety of enterprise security…
Xerox da un paso adelante en su plan de reinvención plurianual con la transformación de su arquitectura empresarial mediante RISE with SAP. Una maniobra con la que la organización busca alinear sus recursos para mejorar y estabilizar sus negocios de impresión principales, aumentar la productividad y la eficiencia, y centrarse en sus servicios digitales emergentes…
La tecnología de gemelos digitales coge impulso en el sector industrial. A sabiendas de ello, la Junta de Extremadura, a través de la Consejería de Economía, Empleo y Transformación Digital, abrirá una convocatoria de ayudas destinadas a empresas industriales de la región que opten por el desarrollo e implementación de la citada tecnología. En concreto,…
Si bien la inteligencia artificial (IA) generativa ha generado un interés significativo por parte de los directores financieros que buscan maximizar los recursos y mejorar la eficiencia y la toma de decisiones, es probable que la gran expectación en el mercado conduzca a un período de desilusión con varias tecnologías en este espacio. Así lo…
With uncertain economic conditions on the horizon, including stubborn inflation in many parts of the world, high interest rates, and volatile stock markets, CIOs face unique budgetary pressures for the year to come. Despite those complications, a huge majority of IT leaders expect their organizations’ IT budgets to increase — at least moderately — in…
Según Gartner, un agente no tiene por qué ser un modelo de inteligencia artificial (IA). También puede ser un programa informático, otra entidad computacional o un robot. Cuando se combinan varios agentes independientes pero interactivos, cada uno capaz de percibir el entorno y emprender acciones, se obtiene un sistema multiagente. Y, sí, las empresas ya…
La sostenibilità è un imperativo sempre più importante per i Chief Information Officer, con la maggior parte di loro che mette al centro dell’azienda la pianificazione green, una tendenza che sta rivoluzionando il modo con cui i leader IT investono in tecnologia e scelgono i fornitori e i partner con i quali firmano accordi e…
A recent Forrester study shows a growing number of companies feel their workers spend too much time looking for information they need – 40% today vs. 19% just five years ago. A number of issues contribute to the problem, including a highly distributed workforce, siloed technology systems, the massive growth in data, and more. But…