Microsoft Ignite 2023: 11 takeaways for CIOs

This year’s Microsoft Ignite developer conference might as well be called AIgnite, with over half of the almost 600 sessions featuring artificial intelligence in some shape or form. Generative AI, in particular, is at the heart of many of the new product announcements Microsoft is making at the event, including new AI capabilities for wrangling…

How ServiceNow gets the most out of generative AI

Competition among software vendors to be “the” platform on which enterprises build their IT infrastructure is intensifying, with the focus of late on how much noise they can make about their implementation of generative AI features. ServiceNow wasn’t the first to announce its generative AI capabilities, but it was among the first of the major…